Delivery & Handling

Returns

If your purchase does not live up to your expectations, you can return this item within 14 days after delivery.

Returns are at your own expense.

Please keep us posted by sending an email to hello@mysastudio.be
Make sure to mention order number, item you wish to return and reason of return.
You will receive a confirmation email within 2 days, after which you can return us your order.
Items purchased during sales cannot be returned.

Returned goods must be unused, with tags and in original packaging.
If your return does not fit these requirements, we will not accept your return and send it back at your expense.

Once your return is received and inspected properly, we’ll send you an email to notify you of your refund.
Your credit will be refunded within 14 days on the account used at the checkout of your order.

Delivery

A tracking number will be sent to you after shipment.
Next day delivery is possible for towns in the North region of Antwerp.

Warranty

All products shown on our webshop have a legal warranty.
If any item does not fit the description or is damaged upon receipt,
the buyer must inform the seller within a period of 7 days.
Maximum compensation equals the amount paid for this item.
Proof of payment must be, in any case, in buyer’s possession.

VAT

All prices shown on this webshop include 21% VAT and exclude shipping cost, which will be properly advertised.